About Us
About Us

Leadership Team

Thomas Cooke

Thomas Cooke

Thomas Cooke is the founder and president of Learning Outsource Group.  Included in his corporate leadership responsibilities is the management of the company’s extensive capabilities and performance development services to clients throughout the U.S., Canada, Europe and the P...


Kim D. Ward

Kim D. Ward

Kim D. Ward is the Director of Training and Development for Learning Outsource Group based in Ormond Beach, Florida. He has been involved in the training and consulting industry in a variety of capacities since 1990. His expertise encompasses organizational assessment and analysi...


James G. Thornton

James G. Thornton

Jim is the founder and president of Results Unlimited, a high performance, world class training and consulting company that specializes in sales training and process development for the staffing, telecommunications and gaming industries. Since 1990, Jim has been highly successful...


Andora Gandy

Andora Gandy

Andora Gandy is an accomplished sales training and learning development leader with 19 years of combined experience including sales, sales management, training, sales coaching, consulting, and leadership development. Andora’s passion for sales and developing people, along wit...


Gary B. Connor

Gary B. Connor

A graduate of the University of Delaware, Gary has over 25 years experience in human resource education and development. He has developed over 45 training programs, and is the author of Buyer’s Side Selling, Instant Sales Meetings (Fenman Ltd.) and Sales Games & Activit...


Shawn Cashmark

Shawn Cashmark

Shawn Cashmark is a Managed Print Services Consultant for Print Management Solutions Group, a Learning Outsource Group company, and focuses his efforts on dealer support, MPS integration, and implementation of education strategies and tools provided in Print Management Solutions ...


William D.S. Smitley, Ph.D.

William D.S. Smitley, Ph.D.

William Smitley has over 20 years experience in human and organizational performance improvement.  He has worked with senior executives, managers, sales personnel, professional staff members, and hourly employees to improve productivity and efficiency.  Bill has developed and d...


Joan Cutlip

Joan Cutlip

Joan Cutlip is an Executive Coach and Corporate Trainer with over 20 years of experience, focusing on interpersonal skill development. As an Executive Coach, she works with high potential individuals who need a new perspective on their interpersonal skill development, self-esteem...


Sandy Skiver

Sandy Skiver is the National Operations Administrator for Learning Outsource Group. Sandy’s extensive experience in the corporate training industry dates back to 1995. Her current responsibilities encompass the management of all operational areas for the company including sched...